Website, Services & Events

Effective Date: May 21, 2021

Welcome to Rescue One More Inc. (“we,” “our,” or “the Organization”). By accessing or using our website, services, or participating in our events, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully. If you do not agree to these terms, please do not use our website or services.

1. Acceptance of Terms

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions and our Privacy Policy.

2. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website and services after any changes indicates your acceptance of the new terms.

3. Use of Website and Services

Eligibility

Our website and services are intended for use by individuals who are at least 13 years old. By using our website, you represent that you meet this age requirement.

Prohibited Conduct

You agree not to:

• Use our website or services for any unlawful purpose or in violation of any local, state, national, or international law.
• Post or transmit any harmful, threatening, abusive, defamatory, or otherwise objectionable content.
• Interfere with or disrupt the operation of our website or services.
• Attempt to gain unauthorized access to any part of our website or services.

4. Donations

General

All donations to Rescue One More are voluntary and are used to support our mission. By making a donation, you agree to our Refund Policy.

Payment Information

We use secure third-party payment processors to handle donations. By providing your payment information, you agree to the terms and policies of these processors.

5. Events

Registration

By registering for an event, you agree to provide accurate and complete information. You also agree to our event-specific policies, including cancellation and refund policies.

Conduct

You agree to conduct yourself in a respectful and lawful manner at all events organized by Rescue One More. We reserve the right to remove any participant who violates these terms.

6. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of Rescue One More or its content suppliers and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.

7. Disclaimer of Warranties

Our website and services are provided “as is” without any warranties of any kind, either express or implied. We do not warrant that our website or services will be uninterrupted or error-free, or that any defects will be corrected.

8. Limitation of Liability

To the fullest extent permitted by law, Rescue One More shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our website or services, even if we have been advised of the possibility of such damages.

9. Indemnification

You agree to indemnify and hold harmless Rescue One More, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of your use of our website or services or your violation of these Terms and Conditions.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the state of Texas. Any disputes arising under these terms shall be resolved in the courts of Texas.

11. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

• Email: help@rescueonemore.com
• Phone: 512-565-5501
• Mailing Address: Rescue One More, 131 Stratton Ct. Austin, Texas 78737

By using our website and services, you agree to comply with these Terms and Conditions. Thank you for supporting Rescue One More and our mission.

Effective Date: May 21, 2021

Introduction

Rescue One More Inc. (“we,” “our,” or “the Organization”) is committed to protecting the privacy of our supporters, donors, volunteers, and all individuals who interact with us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with applicable laws, including the laws of the state of Texas.

Information We Collect

Personal Information

We may collect the following types of personal information:

• Contact Information: Name, address, email address, phone number.
• Donation Information: Donation amount, payment method, billing information.
• Event Registration Information: Name, contact details, event preferences.
• Volunteer Information: Name, contact details, volunteer interests and availability.
• Communication Preferences: Your preferences for receiving communications from us.

Non-Personal Information

We may also collect non-personal information, such as website usage data, which helps us understand how our website is used and improve our services.

How We Collect Information

We collect information in the following ways:

• Directly from You: When you make a donation, register for an event, sign up to volunteer, or otherwise provide information directly to us.
• Automatically: Through cookies and similar technologies when you visit our website.
• From Third Parties: From partners and service providers who assist us in operating our website, conducting our events, or processing donations.

Use of Information

We use your information to:

• Process Donations: To process and acknowledge donations.
• Communicate with You: To send you updates, newsletters, and information about our programs and events.
• Manage Events: To facilitate event registration and participation.
• Manage Volunteers: To coordinate volunteer activities and opportunities.
• Improve Our Services: To analyze website usage and improve our programs and services.

Sharing of Information

We do not sell, trade, or rent your personal information to others. We may share your information with:

• Service Providers: Third-party vendors who assist us in operating our website, conducting our events, and processing donations.
• Legal Requirements: When required by law, or to protect the rights, property, or safety of the Organization, our users, or others.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include secure server technology, encryption, and physical security protocols.

Your Choices

You have the right to:

• Access and Update Your Information: You can request access to your personal information and ask us to update or correct any inaccuracies.
• Opt-Out: You can opt out of receiving communications from us by following the unsubscribe instructions in our emails or contacting us directly.
• Delete Your Information: You can request that we delete your personal information, subject to certain legal and operational requirements.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience and collect information about website usage. You can control the use of cookies through your browser settings.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently received such information, we will delete it from our records.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: help@rescueonemore.com
• Phone: 512-565-5501
• Mailing Address: Rescue One More, 131 Stratton Ct., Austin, TX 78737

This Privacy Policy helps ensure that your personal information is handled with care and respect while allowing Rescue One More to effectively carry out our mission. Thank you for your trust and support.

Refund Policy for Donations and Events

Effective Date: May 21, 2021

Overview

Rescue One More Inc. is committed to transparency and accountability in our financial practices. This Refund Policy outlines the terms and conditions for refunds related to donations and events organized by the Organization. This policy is in accordance with the laws of the state of Texas.

Donations

General Donations

1. Voluntary Nature of Donations: Donations to the Organization are voluntary and support our mission. As such, they are generally non-refundable.
2. Refund Requests: We understand that errors can occur. Refund requests for donations must be made within 30 days of the donation date. Requests can be submitted via email to help@rescueonemore.com or by mail to 131 Stratton Ct., Austin, TX 78737
3. Processing Refunds: Approved refunds will be processed within 30 days of the refund request approval. Refunds will be issued using the original payment method whenever possible. 
4. Eligibility for Refunds:

• Refunds will be granted if the donation was made in error (e.g., incorrect amount, duplicate donation).
• Refunds will not be granted if the funds have already been used for their intended charitable purpose.

Events

Event Registrations and Tickets

1. Refund Policy:
   • Requests for refunds must be made at least 14 days prior to the event.
   • Refund requests made less than 14 days before the event may not be eligible for a refund, except in extraordinary circumstances (e.g., medical emergencies).
2. Event Cancellations: If an event organized by the Organization is canceled, registrants will be offered a full refund or the option to transfer their registration to a future event.
3. No-Show Policy:
   • No refunds will be issued for no-shows.
   • In cases of extraordinary circumstances, please contact us at help@rescueonemore.com for potential resolution on a case-by-case basis.

Donations Made During Events

1. Event-Specific Donations: Donations made during events are subject to the same refund policy as general donations. Refund requests for event-specific donations must be made within 30 days of the donation date.

Contact Information

For any questions or concerns regarding this Refund Policy, please contact us at:

• Email: Help@rescueonemore.com
• Phone: +1-512-565-5501
• Mailing Address: 131 Stratton Ct. Austin, TX 78737

Changes to This Policy

The Organization reserves the right to modify this Refund Policy at any time. Changes will be posted on our website and will take effect immediately upon posting.

Governing Law

This Refund Policy is governed by the laws of the state of Texas. Any disputes arising under this policy shall be resolved in accordance with the laws of Texas.

This Refund Policy ensures that our donors and event participants are treated fairly while allowing the Organization to effectively manage its resources in support of our mission. Thank you for your support and understanding.